When it comes to doing research before you buy something, what is one of the first things you do?
If you’re anything like me, you’re probably reading the product reviews and reviews for the company.
Recently I was talking with my husband, who works as a project manager here at RetroFoam of Michigan, and he told me he had talked to several homeowners who were wowed by the number of reviews we have, but also the number of positive reviews.
As the Marketing Accounts Manager, I go through the RetroFoam of Michigan reviews every day to share them with our team. This conversation with my husband got me thinking that it would be interesting to go through the last 100 reviews on Google and Facebook to see if there were any common themes to the reviews.
I did just that and I really want to share with you what I found.
Common Themes of RetroFoam of Michigan Reviews
After going through the last 100 RetroFoam of Michigan reviews I found some interesting trends and wanted to share them with you in the words of our own customers.
Theme #1: Exceptional Clean Up
“Crew #5 (Mike S. & Casey) arrived on time and left the area under the attic access in the garage cleaner than when they started.” Margaret T.
Any home improvement project can be invasive and adding foam insulation isn’t any different.
In some cases, like the attic, crawl space, and rim joist, we’re removing old insulation before the spray foam can be applied. For the exterior walls of a home, the siding is removed, and holes are drilled into each stud cavity.
Because of this process, we want to make sure we don’t leave any kind of mess behind for the homeowner to deal with. In every installation, we want to make sure the space looks like we were never there.
Theme #2: Efficient and Hardworking Crews
“They were efficient and hardworking. I have been a business owner for 35 years and would have loved to have a crew like this working for me.” Kathy M.
Our mission is to be in and out as quickly as possible, so we don’t disrupt the homeowner’s life.
RetroFoam of Michigan crews work like a well-oiled machine where everyone has a job to do from start to finish. All of our specially trained installers are our employees and not subcontracted out. What that means is our crews are trained by us and the manufacturer to be the very best team to insulate a home.
Theme #3: Focus on Education
“When I followed them around and asked a lot of questions, the questions were answered, and they didn’t seem bothered about me watching the process.” Brad P.
We strive to educate homeowners before we ever walk in the door, during the estimate, and during the installation.
We want every homeowner to be knowledgeable about our services, products, as well as the other options available to them that we don’t offer.
Theme #4: Great Experience from Start to Finish
“From the call to set up our estimate to the finished project, everyone I dealt with was professional, accommodating, and very knowledgeable about the job they were doing.” Ed G.
We treat every house like grandma’s house.
This applies to how we treat the home, but also how we treat the homeowner. Every homeowner we work with gets the same experience that we would personally want for ourselves, our friends, and our families.
Theme #5: "Feeling" Results
“Since the job has been completed there is a world of difference in my attic! Prior to getting the foam added, it was impossible to be up in the attic on a sunny summer day, the heat would be unbearable!” Kent B.
The air seal created by foam insulation isn’t something that takes time to notice – it is a benefit homeowners will notice right away.
Whether it’s the home maintaining a constant temperature or the house is just a little quieter, foam insulation has several benefits to help make homes more comfortable and energy-efficient.
Getting Foam Insulation for Your Project
Now that you’ve had the chance to read through these common RetroFoam of Michigan reviews, you might be intrigued to give foam insulation a shot for your project.
To get you started, check out all of the resources we have in our Learning Center. We cover topics like cost, financing, and a bunch of frequently asked questions.
When you’re ready, request a free estimate by filling out the form on our website or give our office a call at 866-900-3626.
About Stacey Barlow
With years of customer service experience, Stacey works every day to help answer homeowners' questions. The big things that Stacey said drew her to RetroFoam of Michigan are the team atmosphere, family orientation, and the care the company takes for customers. She uses her Dale Carnegie certification daily when ensuring the customers she interacts with are happy. In her free time, Stacey loves hanging out with her twin grandsons and traveling with her family.