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Meet Rian Dufty: Customer Concierge

Rian was looking for a company she could stand behind when she found RetroFoam of Michigan.

Learn More About One of RetroFoam of Michigan's Customer Concierges, Rian Dufty


With more than six years of customer service experience, Rian joined the RetroFoam of Michigan team as a customer concierge.

A typical workday for Rian includes answering calls, calling homeowners, scheduling estimate appointments, and following up with homeowners after their installation.

When Rian isn’t at work, she spends her time with friends, family, and her dog Cooper.

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